Where To Buy WO100 Savi Office System

Over All Rating Reviews :

Great headset --- I have used a CS50/55 headset for 5 years, but wanted a headset that could do both telephone and video/computer calls.

But am shocked at how many negative reviews there were. This is an excellent headset. Especially after I've used the Jabra version (9350, I think) and couldn't make it work well. I think that might be the problem, this type of product is a fairly sophisticated piece of electronics.

See below for pros/cons. But range and sound quality were excellent; same as my CS50/55. It's better than the JABRA, because the JABRA was very wavy in sound. Like the JABRA, range in an office building environment can be about 300 feet I'm guessing.

PROS:
Comfortable. As comfortable as these things can be. The problem usually is it needs to be tight on your head so it doesn't move and create muffled microphone sounds and/or wavy earpiece sounds. The earpiece looks weird, but had no issues with the fit of it. This is fine.

Switchable on headset. Unlike Jabra, this can be switched from computer to telephone on the headset without the base.

Switches fast. JABRA used to have a 2-3 second delay when switching (which it could only do on the base).

Both telephone and computer at same time. Nice to have ability to listen to computer sounds at same time as telephone if multi-tasking. Not available on JABRA

Uses HL10. The same old HL10 lifter can be reused from your old system with this one. My 5 year old one works perfectly.

Can be used on either ear. Inexplicably, this isn't true for the JABRA for most of the wearing options. This one can be used on either ear. (The JABRA only really worked on the right ear and I'm deaf in that ear).

CONS:
Is different than Plantronics other headsets in feel. If you're used to the old stuff, you'll need to reprogram your brain how it works. For instance the mute is now holding the volume down button down, not pushing the volume piece in. Not a big deal, but I think why people have been giving bad reviews.

I'm used to the over the ear part of the headset with the loop with the CS50/55. Most people didn't like this one on the CS55, but I did. Nonetheless, it is a small step backwards if this is what you're used to --- you might find yourself switching to over the head or behind the head like I did.


PS. I didn't use the software, so no input on that, but it's a 3rd way to change other than headset and base.

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